The power of one

The power of oneI’ve been thinking today how powerful a single person is. At one end of the scale a single person can start a war and bring around peace or a single person can build a business empire and destroy it (Ratners). Then maybe at the other end of the scale a single person can choose to smile or be miserable and make or break someone’s day. The power of one is very powerful. In the world of...
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Here today, scone tomorrow – ASDA Fail! * Photo courtesy of Jac Meldrum My sister gets married in a couple of weeks. On a very tight budget her and her husband to be have been busy making preparations and organising their wedding. For the bit where you have more guests they are having cream teas and that requires scones, lots of scones I guess around 500 ish scones, a lot anyway! My sister approached their local ASDA some time ago to...
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Why am I chasing you?

Have you ever found yourself seemingly chasing someone or a firm in order for you to give them your business? I know I have. On more than one occasion I’ve done research and contacted a company either by email or by phone and perhaps been promised a call back or received a email delivery notification and then I hear nothing. So I call again or write a reminder. I’m a patient guy, a...
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Engaging with your audience

A little story to start with.. 3 years ago an electrician was fitting safety devices in kitchens. The biggest complaint from kitchen owners was the length of time it took to install and thus the bill was higher and downtime longer. He thought he could solve that problem. Then of course maybe fitters would be unhappy about having to charge less and so he asked his peers, other fitters, what if any...
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You don’t deserve my custom

You don’t deserve my customSo I was on my way to Cambridge to record a radio interview about engagement and popped into ASDA to grab a sandwich on route (yeah yeah I know but it was quick and easy). Having chosen my selection I turn to the checkout, you know the one with the ciggies behind the counter. There were 3 assistants and I could see that 2 were predisposed seeing to some problem with the lottery machine. The third...
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