Get passionate about people

Get passionate about peoplePeople are what it’s all about. We talk to, email, tweet, interact on-line and of course meet face to face with people. We form relationships and interact with people every day. I love meeting people and listening to them getting to know their stories. Learning how I can help them and knowing when I can’t of course. With the web 2.0 revolution I love the fact that people can connect and...
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Customer service died with my grandad.Popping into a local supermarket to pick up a pint of milk I skip to the self service checkout where a shop assistant stands surveying his self service checkout kingdom. A couple of beeps later I’m out of the shop and on the way to the car. I managed to walk into the store, over to the milk aisle, back to the checkouts, through them via self service and out of the store without a single...
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The foursquare backlash

So a few people are moaning about this thing called Foursquare. If you don’t know what it is then it’s a little location based app for smart phones and you ‘check in’ to places, anywhere in fact and build up points. What some people are objecting to is that you can update twitter or Facebook with your check-in info. Now before I really start I just want to make clear that...
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