Get passionate about people

Get passionate about peoplePeople are what it’s all about. We talk to, email, tweet, interact on-line and of course meet face to face with people. We form relationships and interact with people every day. I love meeting people and listening to them getting to know their stories. Learning how I can help them and knowing when I can’t of course. With the web 2.0 revolution I love the fact that people can connect and...
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Culture Clash – Communicating to your audienceA couple of weeks back I took my wife to a meeting for artists to get involved with furnishing the new Cromer hospital with art installations. The room was pretty packed with 30 odd Artsits and someone from NHS giving a presentation. A similar project had already been successfully completed in the main hospital in Norwich, about 25 miles from Cromer (for you non locals reading this). There were...
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You don’t deserve my custom

You don’t deserve my customSo I was on my way to Cambridge to record a radio interview about engagement and popped into ASDA to grab a sandwich on route (yeah yeah I know but it was quick and easy). Having chosen my selection I turn to the checkout, you know the one with the ciggies behind the counter. There were 3 assistants and I could see that 2 were predisposed seeing to some problem with the lottery machine. The third...
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I’ve been to many conferences and talks and I’d love to able to tell you about them (assuming you had the time) but I simply can’t because I can’t  remember them. The ones I can remember are the speakers that used a story to draw me in and capture me, engaging with my emotions and my soul. I’m sure you can think of similar situations? We all have stories and are...
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Falling from grace

Occasionally things go wrong in life. Occasionally we take our eyes off the prize, we lose our focus or we’re tempted by other things and as a result things simply go wrong. As humans we’re quick to jump to conclusions, judge and jump on those who fall around us and more so when the individual has put themselves on a pedestal of good standing. In business you are expected to hold a...
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Why I don’t like you

Have you ever wondered why some people you just click with and others, well, you simply don’t? Some folk appear warm and some just rub you up the wrong way? I was coming home from a Business Club networking meeting in Norwich the other day and pondered on these very thoughts. It was the first meeting after the Christmas break and people were in high spirits and catching up with each other...
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